Shipping & Returns
Domestic Shipping
For orders within Hyderabad: We strive to deliver your order within 2 to 4 hours from the time of purchase, subject to product availability and order processing time.
For orders outside Hyderabad but within India: Expect delivery within 3 to 4 business days from the date of purchase. Delays may occur due to unforeseen circumstances or certain locations.
International Shipping
For international orders: We aim to deliver within 4 to 7 business days from the date of purchase. Please note that international shipping times may vary depending on customs clearance, local postal services, and other factors beyond our control.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed during the checkout process. Any additional customs duties or taxes levied upon international orders are the responsibility of the customer.
Order Tracking
Once your order is dispatched, you will receive a confirmation email containing tracking information to monitor the status of your delivery.
Returns & Exchanges
We want you to be satisfied with your purchase from us. If you receive a damaged or incorrect item, please contact us within [number of days] days of receiving the order. We may require photographic evidence of the damage or issue for our records. Depending on the situation, we will provide a replacement or initiate a refund.
Conditions for Returns
- Items must be unused, in their original packaging, and accompanied by the receipt or proof of purchase.
- Returns due to a change of mind or preference are subject to our discretion and may incur restocking or handling fees.
Return Process
Please contact our customer service team at [contact email or phone number] to initiate a return or exchange. We will guide you through the process and provide you with the necessary instructions for returning the item.
Refunds
Refunds will be processed promptly upon receipt and inspection of the returned item. The refund will be issued to the original method of payment used during the purchase. Please note that it may take a few business days for the refund to reflect in your account, depending on your financial institution.
Contact Us
If you have any questions or concerns regarding shipping, returns, or exchanges, please don’t hesitate to contact our customer service team at [contact email or phone number].